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Support

Do you need immediate assistance with a technical problem? Feel free to use one of our support tools and we will take care of your issue as soon as possible.

Support

Quick Support Tool

The Quick Support Tool allows remote access to a PC or server. Installation is not necessary. ¹

Support

Quick Join Tool

The Quick Join Tool allows you to participate in a presentation or video conference. No installation is necessary. ¹

Support

Host Setup

The Host Setup allows permanent access to a PC or server. The connection does not have to be initiated by a person on site. ¹

sysmind Premium Kunde

Customers with SLA-agreement

Do you have questions about support and are you an SLA contract partner?

Send us an e-mail:
24×7@sysmind.de

Or please dial the free sysmind service hotline that you know:
0800-XXX

You will receive assistance at any time.

sysmind Nicht SLA-Kunde

Customers without SLA-agreement

Do you have questions about support and are you not an SLA contract partner?

Send us an e-mail: support@sysmind.de

Or please dial the free sysmind service hotline that you know: +49 40 6094 6094 0

Office hours: 8:30 am to 5 pm