Support
Do you need immediate assistance with a technical problem? Feel free to use one of our support tools and we will take care of your issue as soon as possible.
Quick Support Tool
The Quick Support Tool allows remote access to a PC or server. Installation is not necessary. ¹
Quick Join Tool
The Quick Join Tool allows you to participate in a presentation or video conference. No installation is necessary. ¹
Host Setup
The Host Setup allows permanent access to a PC or server. The connection does not have to be initiated by a person on site. ¹
Customers with SLA-agreement
Do you have questions about support and are you an SLA contract partner?
Send us an e-mail:
24×7@sysmind.de
Or please dial the free sysmind service hotline that you know:
0800-XXX
You will receive assistance at any time.
Customers without SLA-agreement
Do you have questions about support and are you not an SLA contract partner?
Send us an e-mail: support@sysmind.de
Or please dial the free sysmind service hotline that you know: +49 40 6094 6094 0
Office hours: 8:30 am to 5 pm