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Managed Services

We manage complexity.

The increasing complexity of IT fuels the demand for managed services. The number of different end devices, the complex structure of the public cloud, and the growing threat of cyberattacks represent only a few of the challenges that companies with a shortage of skilled personnel have to face. To compensate for this lack of resources, it makes sense to transfer some of the operational responsibility to a service provider and thus proactively relieve your employees.

What distinguishes managed services from traditional IT services? Together with you, in advance we determine the exact type, quality and scope of the services to be provided in an individual managed services framework agreement, to offer your company only the specific service that will really help you move forward.

Cloud Transformation

Cloud Transformation & Hybrid Cloud Management

We support your company on its cloud journey and optimize hybrid cloud environments for maximum efficiency and scalability.

  • Support with the migration of on-premise systems to the cloud (AWS, Azure, Google Cloud)
  • Management and optimization of hybrid cloud environments 
  • Cloud-native application development and modernization
  • Implementation of cloud security measures and compliance solutions
Cybersecurity As A Service

Cybersecurity-as-a-Service

Our comprehensive cybersecurity offering protects your IT environment from advanced threats and helps you comply with regulatory requirements.

  • Advanced threat detection and response (EDR/XDR)
  • Continuous vulnerability assessment and penetration testing
  • Security consulting and training for employees
  • Implementation of zero trust architectures
Devops Cicd

DevOps & CI/CD

We help companies implement modern development and deployment practices.

  • Setting up and managing DevOps pipelines
  • Implementation of Infrastructure-as-Code (IaC)
  • Containerization and orchestration (Docker, Kubernetes)
  • Automated tests and deployments
Data Analytics

Data Analytics & Business Intelligence

We unlock the full value of your data and help you make data-driven decisions.

  • Implementation of big data solutions
  • Development of BI dashboards and reporting systems
  • Predictive analytics and machine learning integrations
  • Data quality management and data governance
Iot Management

IoT-Management & Edge Computing

Place the implementation and management of IoT solutions and edge computing in our hands.

  • Implementation and management of IoT devices and networks
  • Edge computing solutions for real-time data processing
  • IoT security and compliance 
  • Integration of IoT data into existing business processes
Disaster Recovery

Disaster Recovery & Business Continuity

We prepare you for unforeseen events and thus ensure your business continuity.

  • Development and implementation of DR and BC plans
  • Regular testing and optimization of recovery processes
  • Cloud-based backup and recovery solutions
  • Crisis management and emergency response training

Backup- & Desaster Recovery Concepts

At sysmind we know how important data security and availability are for the success of your company. That is why we offer individual backup- & desaster recovery concepts that are tailored to the needs of medium-sized and large businesses.

Our experts analyse your IT infrastructure and develop extensive strategies to be able to secure your data and recover them quickly in case of emergency. From planning to implementation to regular checking – we support you in every step.

Our services encompass:

  • Needs assessment: Evaluation of your current IT infrastructure and identification of weaknesses
  • Backup- & DR-strategies: Development of customized backup- & DR- solutions that optimally protect your data
  • Implementation: Setup and configuration of the backup systems incl. restore & DR-tests.
  • Regular checks: continuous supervision and adaptation of the backup- & DR-solutions to always be up to date.

Trust in sysmind to ensure the data security of your company.

NIS2 Plannig, Implementation & Supervision

At sysmind we are specialized in supporting medium-sized and large companies in adhering to the NIS2-principle. Our extensive services cover all aspects of planning, implementation and supervision, to make sure that your business is perfectly protected and meets the legal requirements.

Our services encompass:

  • Risk management: identification and evaluation of potential threats according to NIS2. This entails also the administration of risks in the supply chain.
  • Incident management: Development of processes for quick alerts of security incidents including a 24-hour-early warning.
  • Network security: measures for protecting your networks including access control and encoding.
  • Business continuity: Planning for ensuring the business continuity in case of bigger cyber incident including system recovery and emergency procedures.
  • Training and awareness raising: Preparation of your team for emergencies through realistic trainings according to the NIS2-standards. The management is trained in cybersecurity actions and supervision.
  • Technical and organizational measures: Implementation of security guidelines, conducting penetration tests and disclosing the encryption and authentication mechanisms used.

With sysmind by your side you can be sure that your company is well prepared for the challenges and requirements of NIS2 for digital security.

Managed Services - Proaktive Wartung

Proactive Maintenance

When devices and servers are not well maintained, this can quickly lead to security gaps, virus attacks or even system crashes. Regular care and updates are essential to strengthen the stability of your IT infrastructure and thus ensure higher productivity in your company. sysmind offers you proactive maintenance, independent of manufacturers and based on your individual requirements. We work regularly and, above all, forward-looking and preventively. With our proactive service your IT functions better, more reliable, and therefore more economical.

Managed Services - Hotline

24×7 Hotline

In case of malfunctions or problems we are there for you! Thanks to our short response times and reliable availability, we can guarantee you the quick elimination of malfunctions at literally any time!

Whether by telephone, by e-mail, via remote maintenance or in person on site – we help you as quickly as possible with the occurrence of sudden problems and defects, to keep any adverse effects away from your company.

Managed Services - Out-Tasking

Out-Tasking

Small and medium-sized companies, that have no or only a small IT department, often do not have the human and financial resources to always stay up to date regarding their IT. However, modernizations are necessary in order to continue to work effectively and to be able to react to new requirements. Transfer some of your IT tasks to sysmind and keep the overall control in your company. Concentrate on your core business and benefit from the expert knowledge of our IT staff.

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