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Managed Services

We manage complexity.

The increasing complexity of IT fuels the demand for managed services. The number of different end devices, the complex structure of the public cloud, and the growing threat of cyberattacks represent only a few of the challenges that companies with a shortage of skilled personnel have to face. To compensate for this lack of resources, it makes sense to transfer some of the operational responsibility to a service provider and thus proactively relieve your employees.

What distinguishes managed services from traditional IT services? Together with you, in advance we determine the exact type, quality and scope of the services to be provided in order to offer your company only the specific service that will really help you move forward.

Managed Services - Proaktive Wartung

Proactive Maintenance

When devices and servers are not well maintained, this can quickly lead to security gaps, virus attacks or even system crashes. Regular care and updates are essential to strengthen the stability of your IT infrastructure and thus ensure higher productivity in your company. sysmind offers you proactive maintenance, independent of manufacturers and based on your individual requirements. We work regularly and, above all, forward-looking and preventively. With our proactive service your IT functions better, more reliable, and therefore more economical.

Managed Services - Hotline

24×7 Hotline

In case of malfunctions or problems we are there for you! Thanks to our short response times and reliable availability, we can guarantee you the quick elimination of malfunctions at literally any time!

Whether by telephone, by e-mail, via remote maintenance or in person on site – we help you as quickly as possible with the occurrence of sudden problems and defects, to keep any adverse effects away from your company.

Managed Services - Out-Tasking


Small and medium-sized companies, that have no or only a small IT department, often do not have the human and financial resources to always stay up to date regarding their IT. However, modernizations are necessary in order to continue to work effectively and to be able to react to new requirements. Transfer some of your IT tasks to sysmind and keep the overall control in your company. Concentrate on your core business and benefit from the expert knowledge of our IT staff.

Contact Person

Heiko Müller

Heiko Müller


Dirk Jedamski

Dirk Jedamski

Senior Sales Cloud Coordinator ppa.

Matteo Cuius

Matteo Cuius

Junior Sales Cloud & Hybrid Solutions

B.Sc. IT-Management