sysmind – Your Partner for
Cloud, Security and IT Resilience
Hanseatic. Reliable. Scalable. Enterprise standards for small and medium-sized businesses.
sysmind supports small and medium-sized businesses in designing a secure, stable, and sustainable IT infrastructure. Our primary focus lies on cloud transformation, IT security, and long-term partnerships built on mutual respect.
FACTS & FIGURES
sysmind at a Glance
What sets us apart as an IT and security partner – an overview.
Long-standing customer relationships with small and medium-sized businesse
Enterprise IT and security projects in the DACH region
Certified expertise in Microsoft Cloud & Security
Close partnerships with leading manufacturers
Responsibility for business-critical IT infrastructures
OUR TEAM
Expertise Through Clear Structures and Responsibilities
Our team is organized according to clearly defined areas of responsibility and expertise. This allows us to ensure a high level of quality, reliability, and scalability—regardless of individual team members.
Overall strategic and operational responsibility lies with the management team. Day-to-day operations are handled by our “Sales” and “Consulting & Operations” teams. Their team leaders also serve as the central point of contact—both for our clients and for management—ensuring efficient communication and smooth processes.
Management & Power of Procuration
Heiko Müller
CEO & COO
Management
Bastian Bahl
CTO
Overall Technical Responsibility
Dirk Jedamski
ppa.
Senior Sales Cloud Coordinator
Team Leader
Finance
Management & Strategy
Overall strategic responsibility for sysmind: corporate management, governance, business development, and oversight of key partnerships. This is where the framework is established within which the operational divisions operate—and where the long-term direction as a reliable IT and security partner is ensured.
Sales & Customer Success
The first point of contact for prospective and existing customers—before, during, and after the project. This includes consulting, client support, and long-term customer care, as well as the ongoing development of established business relationships. The goal is a collaborative partnership that extends beyond individual projects.
Consulting & Transformation
The core focus of our projects: consulting, architecture, and implementation in the areas of cloud transformation, IT security and compliance. Our Cloud & Security Engineering team provides the technical depth—with certified expertise in Microsoft 365, Azure, Zero Trust, and Security Operations. From analysis through to operational implementation, this team is responsible for the quality, security, and sustainability of our solutions.
Finance & HR
Responsible for sysmind’s financial stability and organizational foundation: contracts, compliance, internal processes and human resources and resource management. This department ensures that our structure, processes, and operating conditions remain stable—the essential prerequisite for the reliable execution of our client projects.
Work-Life-Balance
The Human Side
Even though our focus is on clear structures, accountability, and professional performance, we never lose sight of the human side of things. An integral part of our daily office life is our office dog Corin—a small but effective contribution to a relaxed and welcoming work environment.
HISTORY
Our story began in 2015. An incredible number of things have happened since our founding, and we are very proud of how we’ve grown. Our team has expanded, and we’ve been able to steadily broaden our expertise. The COVID-19 pandemic has shown us that our mission—ensuring the stability of our services for our customers—has become more important than ever in today’s world. We were able to use this time effectively to work on ourselves and our partners. It is precisely these partnerships, as well as our long-standing customer relationships, that are particularly close to our hearts. We would like to take this opportunity to thank everyone who has accompanied us on our journey so far and hope to meet you in person as well!
2026
– Move to new premises
2025
– sysmind’s 10th anniversary
2024
-Annual recertification as a “Recognized Good Employer”
2022
– Holder of the Arctic Wolf “World Championship Belt”
– 25% increase in revenue in one year
2021
– 11+ employees
– Partnership with Arctic Wolf
2020
– Expanded expertise as a Modern Work specialist
2019
– Stable revenue throughout the “pandemic period”
2018
– Ranked 9th in the IT & Cloud category of FOCUS Money’s Revenue Champion award
– Revenue more than doubled
2017
– Certified as a “Recognized Good Employer”
2016
– “Rising Star of the Year” by Nimble
– “Best Datacenter Partner” by Fujitsu
2015
– Partnership with Microsoft & Nimble
– Founding of the Ltd.
2001
– Founding
